I prepaid for 6 months as a gift for my mother, In 4 months she has received 1 box.
Now full disclosure we are overseas so i understand the time this takes but it is just ridiculous at this point.
Over these months I have sent countless emails to this company and had NO reply whatsoever. I feel embarrassed and dont know how to apologise to my mother that I was scammed. They happily took my money and then vanished.
At best the company just has terrible customer service and shipping policy at worst is a total SCAM.