Claudia M.

Reviewer on Cratejoy


Reviews (1)

Customer Service Horrible

Jackie's Chocolate on Jun 2020

I bought a subscription for my dad for Christmas. I just received a charge for $173 for a renewal that I didn’t renew. And it’s close to double the cost of my original subscription. I’ve tried to communicate with customer service via email, and for some reason customer service refuses to acknowledge this charge, they keep mentioning the December charge. I want to know why I was just charged $173 with no notice !

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