My experience with this company has been terrible. It's impossible to contact anyone there. Your emails bounce back and their support form goes to a 404 error. It took two weeks from notification of shipping to receive the package. The colognes were Paco Rabane Millionaire (good), Michale Jordan (cheap and disgusting) and Lagerfeld (cheap, mediocre). They were all watered down with alcohol, so you don't actually get 4ml, you get 1ml.
I should have realized when they didn't have support options on the main page they were a BS company. I'm going to have to charge back, since I can't even functionally end my subscription.