I purchased this subscription for a Christmas present for my middle school granddaughter. She gets excited every month when choosing between the two themes. The charms are high quality. I figured there would be some months that she wouldn't be that interested in either theme, but that has never happened. She likes them both but has a definite opinion which one she loves more. She starts checking the mailbox on the 5th of each month because she is so excited to see what the charm looks like - and she always loves it. The customer service is amazing!!! This past month, they went above and beyond to make things right even though it wasn't their fault - they quickly solved the problem and made my granddaughter very happy. This is the BEST!!!