I love my UOG subscription! I have the UOG Pro Membership. I did initially have shipping troubles and did not receive my first package. However, I emailed them and they sorted it all out. Their customer service was great and they were very nice! The box itself was well put together for a great low price! I really loved the variety of seeds. They included familiar plants like tomato and spinach, an unfamiliar leaf vegetable such as purslane, and herbs like thyme. The package includes a care card with all the basic care instructions.