The box in itself was good - good products, tasty, great variety. I've joined the subscription and then cancelled since my first box wasn't worth it in my opinion, so I've decided to join again this month. The box has improved for sure.
But...I've been double billed and I've sent two or three emails 5 days ago, and no one has gotten back to me to tell me why. I did ask if they perhaps billed me for the Nov. box but no reply - just silence.
I didn't expect this when I rejoined. I decided to give it another chance and now for my Oct. box I've paid $80 due to this "mistake" or glitch. So sad that the customers are treated like this - truly disappointed.