I just received my first box and so far it looks good! At first I was worried, because this is the first box I've ever bought off of cratejoy and unfortunately my very first box got lost in the mail and I had no clue what to do about it. I had tried reaching USPS but no luck, I reached out to cratejoy, then they reached out to this lovely business who made sure to swiftly reach out to me to resolve the issue. They offered to send a replacement box, which I didn't expect and am so grateful for! The communication, kindness and understanding was so great and I'm looking forward to more boxes in the future! I hope this business thrives as they deserve it for how helpful and nice they are, and the stones and everything else that came looks good. So if you're thinking of buying from them I say give it a try, you won't regret it.