Anezka E.

Reviewer on Cratejoy

Reviews (2)

Extremely Disappointing

Japan Crate on Jun 2020

Never received the order. Regret ordering from this company. They were great at responding to emails in the beginning assuring me that it will make it in April, which is why I ordered it. But it has been way too long. I was told to contact them again if I have not received it by June 16, but it's past the date and I still have not received it. They stopped replying to me after complaining about my order and asking for refund. I am extremely disappointed. It is unacceptable. I want a refund for a product Ni never received, which I believe is fair. Will never order from this company again.

Verified Purchase


SeoulBox on Apr 2020

I am very disappointed with this company. Like the other reviews, I am starting to feel like I was scammed. They even sent me an email to purchase express shipping so that I can get it faster. Right away, I purchased the express shipping (which was another $15USD) hoping that I will get the box sooner. But to my huge regret, they told me that the box was returned to them. I emailed them multiple times to ask for an update on my box but I did not get a response. All I need is a response from them to let me know that there is still a box coming. I will definitely not recommend ordering from this company. I am very very much dismayed. I do not normally write reviews, but I very much disappointed and I feel like I was scammed so I would like to warn others.

Verified Purchase
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2 Reviews