Rosie B.

Reviewer on Cratejoy

Reviews (1)

Problem left unresolved by company

and the Story Begins on Dec 2021

I'm so disappointed. Initially I was so excited when I ordered a box. I actually ordered 2. They came and it was so fun unwrapping the books. I recieved some great books. HOWEVER, one of the books came damaged. The pages were water damaged and the glue came undone from the pages holding them to the spine. I contacted them to find a relove. They first emailed me and seemed as though they wanted to help but after I replied stating the issue they never responded. Even after a second attempt to contact them, they still did not respond. Terrible service from what seemed like a great box.

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