Julie B.

Reviewer on Cratejoy


Reviews (1)

Not what I was expecting

TheraBox - Self Care Subscription Box on Jun 2020

I have to say I was disappointed with this months box. When I received it, it was soaked because a bottle of shampoo had completely leaked covering everything in the box so I had to wash everything off after opening, thankfully nothing else was damaged. I understand that's not their fault, but it was not a pleasant unboxing experience. I messaged customer service and they sent me out a replacement item since they were out of the shampoo. I didn't feel like this was a self care box, it did have some self care cards any an aromatherapy bracelet but I was expecting more thought to be put into it, it was mostly skin/body care items that I will not use ( I only use clean Beauty and I already have a subscription for that) this was kind of a let down, not calming or soothing at all, I wound up giving everything away.
I don't know if it is due to the pandemic but a lot of my subscription boxes have been less than desirable lately. I have a 3 month subscription for this so I am hopeful for future boxes.

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