Really delicious tea. High quality. Perfect tasting. Unfortunately we had to cancel, with much regret due to unforeseen circumstances.
But the tea was and is incredible. Having it right now.
Patrick and Amanda
I got billed for 2 crates. Didn't get any. And they've only refunded one crate and have told me my other crate was cancelled.
Japan crate ripped me off and aren't trying very hard to fix it.
Let me be clear, cratejoy is awesome. The other subscriptions have been good to great.
Japan crate is the thief and failure.
They did everything they could to help me and if customer service was all that mattered, they'd get all the support I could give.
Unfortunately due to the Pandemic, my parcels have been lost in transit.
They have responded with a refund which is very appreciated and unfortunate. As I was truly anticipating the delicious flavours of our subscription.
They were honest from the first sign of trouble and tried their best to resolve the situation, unfortunately, out of their control.
DELICIOUS. Fresh. Filled with flavour. We have already made all 4 recipes suggested. And we couldn't be happier. Can't wait for the next batch.