Michael S.

Reviewer on Cratejoy


Reviews (1)

Issues cancelling

Candle Therapy By Monterra ( Monthly subscription ) on Jul 2020

EDIT: They cancelled and refunded the remaining months of my subscription after 5 weeks.

I cancelled the subscription immediately after ordering, but they continued to ship it and did not refund the cost. I emailed and called them multiple times to address this, but received no response. The subscritpions indicate you can cancel anytime and get a refund, but they are not honoring this policy

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