Merchant was totally unprofessional. He/she never responded to emails nor did they send me the product. 0/10 total scam.
Update: Merchant never responded so I contacted customer service. Customer service said they were unable to get a hold of the merchant so they refunded me my money. I would highly recommend everyone who purchased this box to contact customer service to get your money back. You can cancel new subscriptions, but not the one you have already purchased. I was scammed over $100 and was fortunately able to get it back. I hope the same for everyone here as well. If you have any questions about the process I had to go through, feel free to respond. :) Thank you and please don't get scammed.