UPDATE Jan 2021: I placed the order in Nov but looks like it didn't arrive to the vendor until Dec, IDK which of them to blame for that but that explains a portion of the delay (though not the vendor's lack of response to inquiry). We finally received our first box & it was full of a wide assortment of snacks that were a lot of fun to try. So far, the box is good, the shipping is bad, & the customer service is indifferent. I'll update the review as we get more experiences with more boxes!
December 2020: Box has not been shipped and no response from vendor as to ETA. Intentionally ordered early enough so it would be here before Christmas but it hasn't even shipped yet so that's not happening :( Hopefully, it arrives soon & I'll update with a review based on the actual box.