Sarah O.

Reviewer on Cratejoy


Reviews (1)

Unfortunate

Deadbolt Mystery Society on Mar 2021

I love these games and they are done well , so I decided to order myself. The customer service on the other hand is not good. It may be easier to receive your item if you live in the US. Asking the company for help got me nowhere, just a quick, once they ship there is nothing they can do email came back to me. No offer of talking to the company they picked for shipping. Basically we have your money and you're on your own. I have paid for 2 boxes, both say shipped but I have received nothing. The tracking info brings me to a screen that can only have tracking claims done if you are in the US. In the end, I give them high marks on the game itself that I have played before with friends, but good customer service is lacking in a big way.

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