Colleen D.

Reviewer on Cratejoy


Reviews (1)

Excellent Customer Service!

Create-Joy on Aug 2020

This is a tough review to write. We ordered this as a gift for someone, received the first box and were disappointed with the project inside. Seeing it in person, it would not be a good choice for our recipient (hence the 1 star rating with the definition, "This box isn't for me"). The project seemed too easy and not worth the cost of the materials for this project. I contacted the seller for assistance and was amazed and delighted that Emily got back to us with a satisfactory resolution in under 24 hours. She took the time out of her "shipping week" to address and resolve our concerns as if we were her only customer. Although this box "isn't for me," I would order from her again in a heartbeat! THANK YOU, Emily!!

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