Pending to update the delivery address

The delivery address was incorrect and I contact the seller using the app survey but I haven’t received yet a response and several box are pending to delivery.
I was exciting to gift these craft boxes to a friend but I wouldn’t know if they can delivery. I hope that Cratejoy can contact me soon to solve the issue.
I’m updating the post because Cratejoy contacted me! Thank you! I’m going to process to see how they can help me.