John W.

Reviewer on Cratejoy


Reviews (1)

Very Disappointed

GrandBox on Nov 2020

I am very disappointing in this company. I purchased a three month subscription for an elderly friend. My friend enjoyed the boxes but asked that I not renew the subscription. For whatever reason I could not cancel/manage the subscription from my account. I contacted the support services, explained the situation and made clear that I would like to cancel the subscription. Instead of cancelling the subscription or fixing my account so that I can cancel it the company keeps suggesting things (e.g. difference dietary preferences). I feel this is a bit of a scam. To date this is still not resolved. I would be cautious doing business with this company.

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