Kayla G.

Reviewer on Cratejoy

Reviews (2)

Amazing Box and Customer Service

Kal-Elle Fandom Monthly on Jul 2020

Each month I was always surprised with the great items. Even for fandoms I didn't like or wasn't a big fan of I found there was at least one item I wanted to keep. You definitely get your moneys worth each month. I also want to acknowledge the amazing customer service. I thought I had a month-to-month but really had a 3 month. My subscription renewed right as I had unexpected vet costs. I contacted Melanie and explained the situation. I would have completely understood not getting a refund and being handle to cancel, since this is a business and she plans on the income. Melanie was super sweet and offered a refund as well as her well wishes for my pet. Not only does she care about her business but also her customers. I've had to unsubscribe due to finances but the first box I come back to is this one. With great contents and amazing customer service, Kale-Elle is a true winner in the subscription world!

Verified Purchase

Unique Idea, Great Customer Service

Charm With Me Club on Jun 2018

First off, this is an extremely unique idea that I wanted right after seeing. I signed up for three months right away. I received my first box and the charms are very well made and something you could except to see in a small jewelry shop, something local.My first box came with a bonus necklace and the chain was broken upon arrival. Received a prompt response from customer service who offered to send a replacement with my next box at no charge. Very impressed and looking forward to adding to my collection!

Verified Purchase
Quick Stats
2 Reviews