*EDIT- Customer service is wonderful! They solved the issue right away!*
Ok first of all; WE LOVE THE FIRST BOX! It’s perfect and so personalized! Thank you!
Now to the URGENT MATTER: (I am writing a review in hopes that this gets seen as soon as possible!)
On my account, it says that my “box for 2” has been delivered! It was actually the “box for 1” that arrived today. On the account it says the box for 1 is still being prepared.
Please confirm that this is just a simple error, and that the “box for 2” is still being prepared and will arrive.
Overall rating is poor because I have been trying to contact customer service with no reply!
Quality is poor because the quality seal on my shampoo was broken. The shampoo itself was not a clean product in my opinion. It contained some questionable ingredients like phenoxyethanol and fragrance.
Curation is a 4 because the outside of my box was dirty and banged up. The insides were fine though.