Jane T.

Reviewer on Cratejoy


Reviews (1)

Poor quality and poor customer service.

The Plant Club on Jun 2021

I gave two six-month subscriptions as gifts. It wasn't until several months into the monthly subscription that I found out from the recipients that both recipients received one plant (different months) that arrived dead. They didn't tell me immediately because they were gifts. When I wrote to the company, I received a reply that they needed to know right away and needed photos to prove that they were dead. So much for customer service. I won't be ordering again nor will I be recommending them.

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