I have only been with this company for 2 months/2 boxes, but I know I will continue to subscribe as long as I can. They jumped through hoops to get the December box to me, even after the first try got lost in the chaos of this season's shipments.
Even when I was frustrated with the delays, they were always apologetic and professional as they negotiated the postal system's backlog. The second box is just as good as the first, (Italy this month, and Israel last month). I really like the enthusiasm they display with their products, and I like all the things they pack with the premium box.