Shelly R.

Reviewer on Cratejoy

Reviews (1)


Culture Cakes Kit on Aug 2021

I barely just purchased this as a gift and Culture cakes keeps sending me emails stating they are mailing the gift out TO ME! I have sent them 3 emails stating the correct address to send it to the recipient. Their reply was that I had MY address listed on the order form.That is NOT correct. I sent another email with a screen shot of the recipients address. I have not had a reply back yet. I hope this works far I am very unsatisfied with this company! Will post a new review based on company's email response & if shipping address is corrected.
Cust. Svc. was quick to respond for help.They kept in contact w me to make sure problem was resolved.Great Customer Service & very kind! This is a gift so I will update Curation & Quality stars once recipient receives it.Would order from again! Thank you Culture Cakes!

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