Feb 20, 2021 update: the tracking number I received doesn't work, supposedly things were being shipped on Feb 5th, but I still haven't recieved anything.
Didn't reply to emails for over a month, and finally contacted me today after I made a huge fuss on social media.
Basically they said with the recent Covid issues they are having an influx of emails and are trying to deal with them. The international shipping has been a major issue for them and they offered additional boxes to my order to make it right. However, I will not be changing my on star review until I start to receive the product. I will keep my review updated as things progress.