Gloria C.

Reviewer on Cratejoy


Reviews (1)

Lack of communication

The Conundrum Box on Mar 2021

I meant to order a 3-month gift subscription but selected the regular subscription because I wanted to receive the first box to personally give as a gift. Contacted the seller and received email from seller that he's unable to convert from a regular to a gift subscription. However, he would cancel the active subscription and go ahead and send as a gift. All seems well.
Four months later, I get a charge on my card. Sent seller several emails, and still have yet to receive a response.
Account shows boxes as delivered. However, had to relocate due to burst pipes from winter storm, so I'm not even sure where the last box(es) are.
I wanted to try a few boxes for myself, but after this experience, I've decided to hold off for now.

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