Erin F.

Reviewer on Cratejoy

Reviews (2)

Great customer service

Treats on Feb 2021

I placed an order for Christmas and it was clear that this wouldn't get to me in time so I contacted them. They quickly cancelled my order and gave me a full refund. They also sent me a sample box as an apology for the inconvenience. They initiated communication with me frequently to ensure I received my free small treat box and were very easy to work with. I will be ordering again in the future. The treat box was great!!!!!

Verified Purchase

Poor customer service!

Brothers Coffee Company on Dec 2020

Placed my order over 2 weeks ago with no shipping notification sent yet. Contacted the company to see what was going on and have not even received a response. Very poor customer service.

Verified Purchase
Quick Stats
2 Reviews
5 Helpful Votes