Heather C.

Reviewer on Cratejoy


Reviews (1)

Terrible Customer Service

MyBookBox on Feb 2021

This was supposed to be a month to month Xmas gift for my mom. Ordered last November. The December box finally showed up in January. Then when my mom got nothing in January or February, I reached out twice with zero response from Seller. Took several emails to get Cratejoy to get involved and they finally let me know Seller turned off my auto month to month renewal with no reason or notice. Totally disgusted with entire setup. Very disappointing for my mom as she actually loved her box and we would have continued indefinitely if not for the dismal customer service. Not even sure MyBookBox is still in business considering their page still has their December message up.

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