James K.

Reviewer on Cratejoy


Reviews (2)

I wish zero stars was an option.

Books & Baths on Mar 2021

Awful customer service. Cancelled the subscription because I couldn't get anyone to respond to any emails. Now it's been three months and still haven't gotten the last box that was paid for. There are other subscriptions on here that are amazing, this is not one of them. Go find something else, literally anything else, so you don't spend your time banging your head against the wall trying to get someone to answer a question or get your money basically stolen.

Curation
Shipping
Quality
Verified Purchase

Two day shipping seems optimistic.

My Thrill Club! on Dec 2020

I had to give everything 1 star as I haven't received anything yet. I placed the order on November 30th and the site proudly says new orders will be shipped within two days. Great! On December 2nd I got an email saying it was being shipped and I could track my package, still great! December 8th rolls around and the tracking update still says that USPS is waiting for a label, less great. I email in to the seller and got a response very quickly, to their credit, that says Fedex asked them to wait until tomorrow (so December 9th) to ship things. Which is now confusing because the first email I got was for tracking through USPS and now I'm being told it's through Fedex. It's now December 10th and now all it says is that the box is still being prepared. I'm not great at math, but there are probably more than two days between November 30th and December 10th.

Curation
Shipping
Quality
Verified Purchase
Quick Stats
2 Reviews
2 Helpful Votes