Kelly G.

Reviewer on Cratejoy


Reviews (2)

Awesome!!

Habitation Box on Mar 2021

LOVE this box!

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HORRIBLE Customer Service

CLEAN BEAUTY KIT™ on Feb 2021

This was a gift for my niece. I’m told the products are good, but my experience with the customer service has been horrible. I needed to update the shipping address. I did this through CJ, but it didn’t update with the seller. I’ve reached out to the seller multiple times both through CrateJoy and directly through Lashbinder, and have received NO response. They are costing me $10 for each box that they ship to the old address since I then need to take it back to the post office to forward it to the new address. This is terrible customer service. I’m glad I only signed up for 6 months and will not recommend this to anyone. Next time I’ll order through a more reputable company like BirchBox.

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Quick Stats
2 Reviews
2 Helpful Votes