Ordered this subscription for Christmas present, received the first box without issue. When the time came to receive the second box, I was charged but then never received a shipping notification. Attempted to contact the Hikwize company three times without response. Cratejoy company was very responsive. Still have not received the package and am very disappointed with the customer service I have received from Hikewize, not worth the trouble, especially if it is a gift you are expecting to arrive within a certain time frame.