I am so pleased with this subscription box! I purchased a year subscription for my 19-year-old daughter. This company is a little more expensive than the ones I compared it to, however, it is well worth the difference! The cacti come pre-planted and VERY well wrapped. It comes with amazing directions, a handwritten note, and a few little "extras." This month a beautiful bag, stickers, and Mexican beach pebbles to add to the pot. ALSO...we over watered our first arrivals by mistake. My daughter reached out to the company and they were AMAZING! They gave her advice and replaced the one dead one for free!!! I highly recommend this company and appreciate their care and personal touches!!!!!!