I ordered a 3 month subscription in early December 2020 and have never received a box. I paid for the combo box. I have sent several emails and tried to work with the company but still as if today March 5, 2021 I have NOT received a single box from them. I am so very disappointed as this was a gift for one of my granddaughters and all 15 of my other grandchildren have ALL received a box each month for 3 months. Every time I email them they are so sorry and it will go out immediately and still nothing. NOTHING!!