Linda S.

Reviewer on Cratejoy


Reviews (1)

Wish I had a product to review 😢

Escape the Crate on Jun 2021

I am now 5 weeks in to my purchase and have not had my gift delivered. It is 2 weeks past the promised delivery date and 6 days past reporting an issue via online help without even an acknowledgement of the issue. When I attempt to contact anyone I am told to contact the seller, but I get nowhere there either.
I am so disappointed. I was looking forward to my best friend receiving this unique gift. Now I am just sad and angry. My only joy comes from knowing that I paid via PayPal and that they will honor my refund based upon not having received the merchandise.
Cratejoy, what felt like a great gift choice was a horrible mistake for me. There were plenty of other shipping issues this season, and in all of the other instances the seller resolved the issue. So many great options I saw for future purchases. I am sad to say though, never again.

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