Katelyn A.

Reviewer on Cratejoy

Reviews (1)

Good Content, Awful Communication

Kay's Magic on Apr 2021

The contents of the box were find and my friend was very satisfied with the items she received over her three month subscription. However, this company’s communication is dismal. The giftee did not receive their third box and tracking shows it has not yet been sent to the shipping carrier even after almost two months. I reached out to the seller via Cratejoy twice and sent emails to their customer service division twelve times but never received an answer with respect to my issue. I would love to rate this box higher, but seeing as my giftee only received 2/3 of their subscription with 0 attempts by the seller to make this right, I cannot.

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