Jorina E.

Reviewer on Cratejoy

Reviews (1)

Buyer Beware.

Night In Boxes: Date Night In & Kids Night In on Apr 2021

My experience with Night in Boxes and their customer service was terrible. I bought 3 boxes, which were mediocre at best. The recipes were terrible, and the included items were cheap. When I purchased the box in December, I ensured that I was not signing an automatically-renewing service (that's where these companies get you!!). This was clear on my invoice, and the emails I received. Without any notification, they charged my credit card again and my order was suddenly on "auto-renew". When I contacted customer service and asked them to provide me with any evidence that I had purchased an automatically renewing service (I had an invoice that clearly stated I only bought 3 boxes, with no mention of an auto-renew), they weren't able to, and refused to refund the unauthorized transaction. This company is a total scam and a money grab. Stay away.

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