I got this box for my mom for Christmas and it was amazing! Crystal was very helpful answering my questions about ordering and then changing the shipping address so I could have the first box shipped to me to keep it a surprise and then update the shipping address later. She was quick to get it shipped out to try and ensure it arrived before Christmas (it did!) and even included a hand written card with our personalized message. Crystal also noticed and issue with the shipping charges and immediately reversed the incorrect charge! I highly recommend KahluasStringsNthings for anyone looking for something fun to do!