*EDIT* after posting this review customer service reached out to me. Somehow there is a breakdown between Cratejoy and the seller. The emails that I sent from the Cratejoy site were not forwarded to the seller. The problems have been rectified. I have updated my review reflecting increased satisfaction. The reason for the 4/5 stars is only due to Cratejoy and not the seller. For anyone that is having problems you will want to contact the seller directly and not from Cratejoy’s website.
Ordered a 6 month subscription over a month ago. Have sent several emails to check the status of my box. Ordered my sons the same day 5-10 min apart and his second has already shipped.