Jarrod A.

Reviewer on Cratejoy

Reviews (1)

Creativity, Quality, and Service

Shaker & Spoon on Jun 2021

I was given a 3-month subscription to Shaker & Spoon as a Christmas present. Before that, I had a couple of go-to mixed drinks that I enjoyed, but I was interested in getting to know a broader range of liquors and cocktails. Every box I got was excellent and highlighted different ways to bring out the unique qualities of each liquor with different flavors and textures in the cocktail ingredients.
There were two times I had a problem with a shipment (one bottle arrived broken and one shipment left out the recipe cards), and each time I reached out to customer service, they responded in a friendly and courteous way and expedited replacements to me at no cost.
This is a prime example of a well-run business that pours their soul into their craft and strives to make the customer satisfied.
Highly recommend!

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