The packaging is gorgeous. I really like the pens - the diversity of pen type but the consistency of the color palette. Where I get confused in the box is how to use the paper inserts - what do I insert it in to? When I signed up I said I didn't have a planner, but these inserts lead me to believe that maybe I need a planner to make use of this box? Also, even as a true paper lover - I don't know what to do with purchase tracker sheets or all of the appointment notes/pads. It felt a little bit like a box of leftovers.