I received my first box and it was the Halloween themed Massachusetts box. I was pleased with the survey they ask you to complete regarding things you like and dislike. At first I questioned how much they would take responses into consideration but upon opening my first box there was a note directly addressing one of my survey responses. It seems like they really take the time to make sure they’re including items you’ll love. They provide a cute little explanatory paper that highlights all of the small businesses the products are from too. The box arrived very quickly and I’m excited for next month! This box made me want to plan a trip to Salem next October!
First, I accidentally entered the wrong shipping address. When I emailed the seller about it Carolyn (founder) replied immediately and offered to ship another box to the proper address ASAP. Luckily I was able to contact my local USPS and have it rerouted so it wasn’t an issue. Second, the strawberry tea infuser I got is super cute. Some smaller tea leaves do leak out into the tea but I don’t mind. It is rubber though so I’m interested to see how long it lasts before stretching out. Third, the flavors are all very fun and creative! I’ve only tried the Sweet Relaxation so far and it’s delicious. The tubes and bags of tea were smaller than I expected but it says it’s about 10 cups worth per each so we’ll see!
Overall great product and even better customer service!