I'd be happy to give CrateJoy a better review as their customer service (once I figured out how to submit a ticket) was great. "My First Reading Club; however, I'd like to give a lower review. I sent 4 emails and CrateJoy tried to contact them as well. Not one reply. My money was finally just refunded. It's a shame too because they picked out great books and had great quality. I purchased on Amazon for the same pricing. It's too bad their customer service is so bad.