Scam!!!?

I purchased a 3 monthly subscription for birthday gift for a friend. They only received 1 box and the other 2 never got delivered. I purchased the subscription back in May 2022, its been 6 months and still no package. I've message them and they responded in a few days but no change has happened!
If you are interested in purchasing a Cratejoy subscription, be aware that you may get scammed and lose your money!
UPDATE!!*- They reached out and sent the other two boxes. Thank you!