This box has been nothing short of a disappointment. I knew that this would not be a box of the newest books, but my first box contained a book that was #20 in a series. What? Gave them another chance. Got books that legit, my 80 year old grandma would enjoy.
Something else that makes no sense to me- they charge you on the 15th of the month and ship on the 1st of the following month. They use the slowest mailing service, which is fine, but by the time it reaches me in California, they’ve charged me again.
They take 3-5 business days to reply to any emails, so good luck trying to get your genres changed or get in touch with them.
Why I canceled- they never shipped my March/April box. Or if they did, I never got the tracking. I may never know because they take so long to get back to us. For real, do you all have a phone number?