Very disappointed. Bought this subscription for my niece as a birthday gift in the beginning of February (2/5/21). Website said the first box would ship "immediately". After 2 weeks and no shipment notification I contacted customer service. No response. Finally, I received a shipment notification on 3/1/21, but the box didn't arrive until 3/12/21. So my February birthday gift was over a month late and no explanation. I left the 3 month subscription because as frustrating as this was, I don't feel like fighting for a refund and I do want my niece to have the boxes. I will not order again and I would not recommend.