Mackenzie S.

Reviewer on Cratejoy

Reviews (1)

Lovely, but felt like work

Bombay And Cedar on May 2021

The box itself was so fun; I liked the balance of items that added *luxury* to my routine, like the smoothie body scrub and facial oil, and items that were just plain cute, like the watermelon eye-cooling pads.
My main issue was the promptness of shipping. My first box came without any problems, but it turned out to be for the wrong month, which then confused the system/caused delays and meant I had to email back and forth with customer service a few times to make sure my second and third boxes were sent to me. The representative I spoke with was great about communicating with me and identifying the issue.
Overall, I love what I received, but my intent with ordering this was to just have a little surprise each month. Having to track down my second and third shipments took a little of the shine off an otherwise great box!

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