Michelle

Reviewer on Cratejoy


Reviews (1)

I did not receive my order

Jerky of The Month Club on Mar 2021

I don't actually know if the jerky is good because I never got it. Apparently, the post office forwarded my package for some unknown reason to some unknown address. ( I removed a reference to me not having this problem with other retailers.)
I contacted the seller, and they advised me to contact the post office, which I did. (I removed a reference to the long-standing ineffeciency of the post office.)
UPDATE 3/21/2021: I got an email from customer service this morning; they want me to change my review so I did, and I'll add this: At this point, I still haven't received my jerky nor have I heard back from the post office. I checked tracking this morning and it appears that my jerky is on the way and I hope it will be here soon. If I get it I will update the "quality of products" and "curation" parts of the review.
UPDATE 3/23/2021: According to tracking on the post office website, my jerky was delivered to someplace in Carrollton, Tx, which is not where I live. I have no idea why; as hard as it is to believe, I haven't heard back from the post office. I have once again requested a refund so hopefully I hear back from customer service today, otherwise I'll just dispute the charge with my bank.

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