This was our first experience with a gift box for our dog and we couldn't be happier that we chose the Dapper Dog Box. Clear lines of communication were the first very positive thing we found. We were able to tell them that our Kelsey is a heavy chewer , we love grain free, we will never need a poop bag included, we love flat unstuffed squeaky toys... well you get it, we had a small lost of needs and likes/ dislikes ! We are approaching box number 4 in our delivery schedule and each box has surpassed the previous one. Our girl could not be happier, and neither could we :) Thank you Dapper Dog Box for all you do do for our girl, and the animals in need that you donate to as well.