This company used to be the best. I looked forward to my box every month and was pleased with all the gifts. Now, everything has gone the other direction. I completely understand shipping issues and delays but every single month? And by over a month? But they always take your monthly payment out without fail. It’s December and we are still waiting for our Halloween boxes. The company promised our Christmas boxes on time but we just found out they will not arrive. Other book clubs got my boxes here on time, They have had issues too but slight problems that they have recovered from and earned back trust. They need to get their act together or they will continue to have people move to other companies. I will try them again if I hear they get their act together and are the great company they once were.