As someone who merely dabbles in hand lettering, but is always interested in trying out some of the more popular products, this has been great! The pens in each box are always fun, and the cards have been filling up my back-up card collection quite well! There was one instance where shipping was going to be late (due to unforeseen circumstances) and the seller quickly alerted me about it as well as updating me about when the late orders shipped. It was very helpful.
I'm overall completely satisfied with the products I receive, and while I don't have a printer for the practice sheets nor often remember to use the tutorials that are available, I am still happy with the physical products I receive. :)