Absolutely love the product and will continue to subscribe for the foreseeable future. The only negative experience is due to the fact that they're a small business. In my personal experience, don't expect consistent shipping dates or emails stating your package will be later than normal.
Despite that, when you get your box it's a ton of fun. I have kept up with some of the manga they sent me and enjoyed genres I wouldn't have expected. The snacks are just the icing on the cake. I would recommend if you're not anxious about ship dates!